Welcome to Professional Bar Training (PBT)! PBT is an offer provided under the internet domain www.professionalbartraining.com (hereinafter known as “PBT” or “Site”) from Strange Hill Education Ltd (SHE), . (hereinafter known as the “Provider”), located at 4-5 North Mews, London WC1N 2JP.
These General Terms & Conditions (hereinafter known as “GTC” or “Terms and Conditions”), are read in conjunction with any applicable supplementary conditions pursuant to para. 5, and provide the final legal framework for all PBT services intended for consumers. Deviating and supplementary provisions only apply if expressly agreed.
1.1 PBT is an online learning system that allows Users to learn and complete Ofqual-accredited courses, awarded by the Confederation of Hospitality and Tourism (CTH). The courses comprise a Level 2 Certificate in Professional Bartending Skills (the “Level 2 Course”) and Level 4 National Diploma in Professional Bar Management (the “Level 4 Course”), taught in a simple, modern and efficient way (the “Services”).
1.2 A single registration and course fee is payable with the Confederation of Hospitality and Tourism (CTH), and includes fees for the final examination(s).
1.3 Re-examination costs are applicable and will be applied should the User not pass the examination at the first attempt. Level 2 re-examination costs are £51.60 and Level 4 are £68.40 (inc VAT) per exam retake.
1.4 These GTC and the Services regulated by them are exclusively intended for Users who act as consumers. A consumer is any natural person who enters into a legal transaction for purposes which are predominantly neither commercial nor self-employment. For all other contracting parties, other terms and conditions apply.
2.1 The user can only create a fully paid for account or use a discount voucher code if provided with one (hereafter the “User”).
For this, the User:
must provide a username, their first and last name, their email address, date of birth, gender, postal address; and
determine a freely selectable password and accept these GTC, in the registration form.
The User may also upload a profile photo and provide a bar/organisation name. Further data can be specified after creating the user account via the personal profile page. Each User may register only once. The User must be of legal drinking age within their country of residence and must provide current identification to confirm their date of birth. In certain countries, it may be prohibited to access the Site, because local laws restrict the sale and/or promotion of alcoholic beverages. If you are accessing this Site from a country in which such restrictions apply, please disconnect immediately. If you are not familiar with your country’s laws on this subject, we recommend that you leave this Site and consult your rights before continuing.
2.2 After submitting the completed registration form, the User will receive an automatically generated email with a hyperlink enabling him/her to validate their email address.
2.3 The User is required to choose a sufficiently secure password and keep this secret. As soon as the User becomes aware of or believes that access to his password has been obtained by a third party, they must change the password immediately. To change the password, the User shall receive a hyperlink as per 2.2.
2.4 The User agrees not to create or use, under their own identity or that of a third party, accounts other than the one initially created. The User may not allow third parties to use their account. The User may not assign or, in any event, transfer their account to any other person or entity.
2.5 The User is responsible for the use of the Site and for all actions carried out within the Site with their login and password, except if the use of their account was made after un-subscription, or after notification to PBT of an abusive use of their account.
2.6 Pernod Ricard will communicate with the User primarily via the User’s email address given in the registration form and can inform the User of any declarations of intent (e.g. terminations) that are relevant to the contract. The User can inform Pernod Ricard at any time about a change of email address.
2.7 Level 4 Course Entry Requirements
Candidates should be over 21 years old, have completed the CTH Level 2 Certificate in Professional Bartending (or recognised equivalent), plus have at least three years relevant work experience (at least one year of which should be at supervisory level).
Users will be required to complete the application process, which will include:
Submitting any associated qualifications and work history in a CV upload, outline or LinkedIn web link, for example
A £100 administration fee will be applied should a User be found to not have the relevant qualification and or work experience required.
3.1 Insofar as prices are quoted on PBT, these are understood to include applicable statutory VAT.
The Services include the following Courses:
CTH – Level 2 Certificate in Professional Bartending Skills
3 Mandatory Units:
On completion of the Level 2 Course, a 75-minute online test is required to achieve an externally-regulated qualification, awarded by the Confederation of Tourism & Hospitality (CTH).
The test may be taken in the User’s home or workplace but will be administered under secure examination conditions, overseen remotely online.
On successfully passing they will receive a digital Level 2 Certificate in Professional Bartending Skills, awarded by CTH and regulated by Ofqual, the UK government’s official regulator for qualifications in England.
CTH – Level 4 National Diploma in Professional Bar Management
6 Mandatory Units:
The overall qualification grade is based solely on the result of the synoptic exam . The grades for all 6 tests and the synoptic exam will be shown on the transcript.
The test may be taken in the User’s home or workplace but will be administered under secure examination conditions overseen remotely online.
The Level 4 Course final synoptic exam is only available and marked 4 times per year. It is marked by an external assessor
On successfully passing the User will receive a digital Level 4 National Diploma in Professional Bar Management, awarded by CTH and regulated by Ofqual, the UK government’s official regulator for qualifications in England.
3.2 Under the menu item “Prices” on the Site, the User will find an overview of the Courses that can be booked for the User. By booking a Course, the User receives access to learning content, courses and exam within the framework of the respective Course. The Course may be followed and completed in a period of two years.
3.3 The billing type, price and contract lifetime are each listed as part of the ordering process and are fully summarised before completion of the order. The Course takes effect upon clicking the button “Pay now” (or similar).
3.4 Courses are concluded on successfully passing the exam or after 2 years.
3.5 Each Course also includes a CTH Registration and External Ofqual Online Examination. The current CTH terms and conditions will be applicable as follows:
Exams must be taken within 48 hours of scheduling
To pass the Level 2 Course, a mark of 70% or more is required. To pass the Level 4 Course, a minimum mark of 65% is required for each unit test, then a minimum mark of 40% is required for the final synoptic exam.
The overall qualification grade is based solely on the result of the synoptic exam
4.1 The User has a right to change their mind and cancel the purchase of the selected Course(s) within 14 Days of the registration and payment of the Course(s), before the start of the Course. If the User terminates within this specified period, the fee paid will be refunded in full.
4.2 Before the start of the Course, a waiver of the right of cancellation will be offered to the User. By ticking the box on registration the User consents to the Course being provided to him/her immediately, and thus waives their right of cancellation.
4.3 It if appears that the refund request is abusive, SHE retains the right to suspend or terminate the account, without delivering a refund.
4.4 To request a refund, please contact: firstname.lastname@example.org
4.5 Consequences of Cancellation:
If the User wished to withdraw before commencing the Course(s) purchased, SHE will repay all payments it received from the User (except for the additional costs arising from choosing a different delivery method than the best standard delivery we offer have) immediately and at the latest within 14 days from the date on which the notification of their cancellation of this contract was received by SHE. For this repayment, SHE will use the same means of payment that the User used in the original transaction, unless otherwise agreed with the User; in no case will the User be charged for this repayment of fees.
5.1 Unless otherwise stated in the order process, Courses are payable in advance for the entire period.
5.2 Payment can be made through any of the payment methods detailed on the Site at no additional charge. As part of the payment process, SHE commissions an external payment service provider to process the payment data entered by the User.
5.3 After selecting the desired payment system, the User enters his required data in the appropriate data fields. The commissioned payment service provider is entitled to receive payments for Pernod Ricard. Pernod Ricard reserves the right to restrict the payment systems offered.
5.4 Invoicing takes place digitally. Invoicing in paper form is waived. Current invoices are uploaded onto the Site and can be viewed in the customer’s own profile.
5.5 Courses can also be claimed by redeeming a matching voucher. When services are purchased through vouchers, they are solely available for the limited period of time determined by the voucher. There is no further obligation to pay. Invoicing is not performed.
6.1 Protection of the Site and its contents by intellectual property rights
The Site itself, such as its architecture, its presentation, its graphic standards and everything it contains as well as all the material (texts, graphs, graphics, logos, drawings, images, etc.) which are published on the Site are protected by intellectual property rights, including copyright (hereinafter referred to as the “Protected Elements”). Pernod Ricard is the owner and/or the authorised user of the Protected Elements.
Without such list being exhaustive, the User shall not, in particular:
6.2 Protection of trademarks
The trademarks and all related logos, labels and designs appearing on the Site are the property of their respective holders mentioned above. No license to use them is granted to the User by including them on the Site.
The User also agree and acknowledge that any ideas, concepts, methods, systems, designs, plans, techniques or other similar materials that the User may submit or otherwise communicate to the Site (hereinafter “Submissions”), may be used by Pernod Ricard in any manner, by any means and on any medium. The User grants to Pernod Ricard exclusive rights on the Submissions, on a worldwide, irrevocable and royalty-free basis for any and all purposes, including, but not limited to, any reproduction, such as download, advertisement, sale, license, in any or all fields by any method known or hereafter known.
6.3 User Information
6.4 No Confidentiality
The User agrees and acknowledges that by using this Site, any and all communications and/or information transmitted by the User to or through the Site will not be treated as confidential or secret.
6.5 User Conduct
The User warrants and agrees that, while using the Site, the User shall not upload, post or transmit to or distribute or otherwise publish through the Site any materials that: (a) are protected by copyright, other proprietary or intellectual property rights, or derivative works with respect thereto, except as allowed herein or otherwise approved in advance for use by the owner of the relevant right; (b) are unlawful, threatening, harassing, profane, tortious, defamatory, vulgar, obscene, libellous, deceptive, fraudulent, contains explicit or graphic descriptions or accounts of sexual acts (including but not limited to sexual language of a violent or threatening nature directed at another individual or group of individuals), invasive of another’s privacy, or hateful, (c) restrict or inhibit any other user from using and enjoying the Site, (d) constitute or encourage conduct that would constitute a criminal offense or give rise to civil liability, or (e) contain a virus or other harmful component, advertising of any kind, or false or misleading indications of origin or statements of fact. The User also warrants and agrees that the User shall not: (a) impersonate, or misrepresent their affiliation with, any other person or entity; (b) upload, post, publish, transmit, reproduce, distribute or in any way exploit any information or other material obtained through the Site for commercial purposes (other than as expressly permitted by the provider of such information or other material); (c) engage in spamming or flooding; or (d) attempt to gain unauthorized access to other computer systems through the Site. Except as otherwise expressly permitted herein, the User may not upload, post, publish, reproduce, transmit or distribute in any way any component of the Site itself or derivative works with respect thereto, as the Site and any components of the Site are protected by intellectual property rights, including copyright. Pernod Ricard has no obligation to monitor any content on or through the Site and Pernod Ricard assumes no obligation to do so. The User acknowledges and agrees, however, that Pernod Ricard does retain the right to monitor the Site and to disclose any information as necessary or appropriate to satisfy any law, regulation or other governmental request, to operate the Site properly, or to protect itself or its users. Pernod Ricard will not intentionally monitor or disclose any private electronic-mail message unless required by law. Pernod Ricard reserves the right to refuse to post or to remove any information or materials, in whole or in part, that, in its sole discretion, are unacceptable, undesirable, inappropriate or in violation of these Terms and Conditions. The User agrees to defend, indemnify and hold Pernod Ricard, its directors, officers, employees, agents and affiliates harmless from any and all claims, liabilities, costs and expenses, including, without limitation, reasonable legal fees and costs, arising in any way from their use of the Site or the placement or transmission of any message, information, software or other materials through the Site by the User.
7.1 Pernod Ricard does not warrant uninterrupted availability of the Site or its content, or that the Site or its content will be error-free. The Site is normally available 24 hours a day, 7 days a week, subject to events of force majeure, the availability of the internet and/or suspensions of Site due to technical reasons in connection with updates to the Site, Site maintenance or any other technical cause. Pernod Ricard is under a duty of reasonable care in providing access to the Site under the conditions set forth in these Terms and Conditions, and in attempting to remedy any malfunction, suspension or interruption of the Site that is brought to its knowledge. User acknowledges and accepts that Pernod Ricard may be required to temporarily or permanently suspend access to the Site without notice, in particular for technical and/or maintenance reasons, irrespective of their cause or origin, without this entailing any liability whatsoever for Pernod Ricard.
7.2 THE SITE, INCLUDING, WITHOUT LIMITATION, ALL CONTENT, FUNCTIONS AND MATERIALS IS PROVIDED "AS IS," WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY FOR INFORMATION OR UNINTERRUPTED ACCESS, ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY, USEFULNESS, OR CONTENT OF INFORMATION, AND ANY WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. PERNOD RICARD DOES NOT WARRANT THAT THE SITE OR THE FUNCTIONS, FEATURES OR CONTENT CONTAINED THEREIN WILL BE TIMELY, SECURE, UNINTERRUPTED OR ERROR FREE OR THAT DEFECTS WILL BE CORRECTED. PERNOD RICARD MAKES NO WARRANTY THAT THE SITE WILL MEET USERS’ REQUIREMENTS. NO ADVICE, RESULTS OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY THE USER FROM PERNOD RICARD OR THROUGH THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. IF THE USER IS DISSATISFIED WITH THE SITE, HIS OR HER SOLE REMEDY IS TO DISCONTINUE USING THE SITE.
TO THE GREATEST EXTENT PERMITTED BY LAW NEITHER PERNOD RICARD NOR ANY OF ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, OR CONTENT OR SERVICE PROVIDERS, SHALL BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING FROM OR DIRECTLY OR INDIRECTLY RELATED TO THE USE OF, OR THE INABILITY TO USE, THE SITE OR THE CONTENT, MATERIALS AND FUNCTIONS RELATED THERETO, INCLUDING, WITHOUT LIMITATION, LOSS OF REVENUE, OR ANTICIPATED PROFITS OR LOST BUSINESS OR LOST SALES, EVEN IF PERNOD RICARD OR SUCH INDIVIDUAL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO CERTAIN USERS. IN NO EVENT SHALL PERNOD RICARD BE LIABLE FOR OR IN CONNECTION WITH ANY CONTENT POSTED, TRANSMITTED, EXCHANGED OR RECEIVED BY OR ON BEHALF OF ANY USER OR OTHER PERSON ON OR THROUGH THE SITE. IN NO EVENT SHALL THE TOTAL LIABILITY OF PERNOD RICARD TO THE USER FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE OR OTHERWISE) ARISING FROM THE TERMS AND CONDITIONS OR THE USER’S USE OF THE SITE EXCEED, IN THE AGGREGATE, € 100 (one hundred euro).
The User acknowledges and agrees that Pernod Ricard has no responsibility for the accuracy or availability of information provided by websites which link to or from the Site ("Linked Sites"). The decision to activate the links belongs to the User and is under his or her sole responsibility. The creation of links from the Site requires Pernod Ricard’s prior written consent, which may be requested by email at the following address: email@example.com Links from and to Linked Sites do not constitute an endorsement by or association with Pernod Ricard of such sites or the content, products, advertising or other materials presented on such sites. Pernod Ricard does not author, edit, or monitor these Linked Sites. The User acknowledges and agrees that Pernod Ricard is not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on such Linked Sites.
This Site is operated from the United Kingdom. In all matters relating to this Site, the applicable law shall be the law of France. Pernod Ricard does not represent that materials on the Site are appropriate or available for use in other locations. Persons who choose to access this Site from other locations do so on their own initiative, and are responsible for compliance with local laws, if and to the extent local laws are applicable.
Pernod Ricard reserves the right, for any reason, in its sole discretion, to terminate, change, suspend or discontinue any aspect of the Site, including, but not limited to, content, features or hours of availability. Pernod Ricard may also impose limits on certain features of the Site or restrict the access to part or all of the Site without notice or penalty.
If any provision of these Terms and Conditions is held to be unlawful, void or unenforceable, all remaining provisions shall be deemed to remain in full force and effect.