FAQ

Yes. Both the Level 2 Certificate in Professional Bartending Skills and the Level 4 National Diploma in Professional Bar Management are awarded by The Confederation of Tourism and Hospitality and accredited by OFQUAL

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If the problem persist please contact us using the contact us button on the site

Clicking on the side of the slide will move to the next ( right) or back ( left) page

Check that you have completed the quiz or question banks and have had confirmation of completion.

Log out, close your browser and log back in again to see if this has cleared the problem

If you still can't progress, please contact us

If possible please provide a screenshot
Provide your device type such as iPhone 6, HP Laptop or Samsung Galaxy Tab 4
Provide the browser you are using to complete the course. Google Chrome, Safari, Internet explorer
Provide the browser version. This can be found in the settings of the browser

Ensure you are using the same internet browser to complete the complete the course in. Changing browsers may remove your progress

Take a screenshot of the error.
Close the browser
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Contact us and send us the error message for us to investigate and resolve even if the above steps have resolved the issue.

Once you have completed all the required course material, you will be presented with a Take the Exam Button.

Once you have clicked the button you will receive an email from CTH with information on how to sit the exam and your login details.
You can take the exam at any time: morning, noon or night within 48 hours from the time that the email is sent to you

Please see our terms and conditions.

You will need a computer or laptop with a built-in camera. (Tablets or smartphones are not permitted). For the Level 4 Course synoptic exam, an additional device with a built-in camera (smartphone, tablet or laptop) is required.

You will need a government ID as per our terms and conditions. Google Chrome is required for taking the exam.

You will receive a digital certificate to the email address you have used to complete the course and book the exam
Your certificate will have a unique number for reference on the CTH database

Nothing to worry about, a payment hasn't been taken.

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If the problem happens again, delete your cached data on your internet browser (for details on how to do that, go to www.refreshyourcache.com)
If the problem persists, please contact us.

Are these courses certified?

I can't register using my email

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Will I receive a certificate

I have tried to pay for the course but it took me to a transaction failed page